London Luton Airport

London Luton Airport Information (LTN)

Luton Airport is one of the UK’s busiest airports, serving more than seven million passengers to 60-plus domestic, European and world destinations. The airport is conveniently located just to the north of London and its recently refurbished single terminal building is mainly served by low-cost airlines.

London Luton Airport caters to business travellers as well as holidaymakers, with its extensive passenger facilities and services including a well-equipped executive lounge. The comprehensive facilities at Luton Airport allow passengers to move about the airport with ease and include several bureaux de change and cash machines as well as a number of quality shops and restaurants. In addition, a chapel has been installed and can be used for any faith, while left luggage, video arcades and baby care rooms are also available.

All transport options are available to London and surrounding towns from Luton Airport, where frequent and reliable trains, buses, coaches and taxis run from throughout the day. The Luton Flyer rail service is the quickest option for getting to London and it runs every 30 minutes, while many bus services, including National Express coaches, run regularly to London and beyond.

Address: 134 Percival Way Luton, Bedfordshire LU2 9NU, UK
Tel: +44 1582 405100

Website: www.london-luton.co.uk

Business, VIP & Wifi

Business facilities can be found at the Aviance Lounge at Luton Airport, which also provides paying passengers with a chance to relax in a peaceful environment away from the crowds. Wifi internet access is also available in the terminal and via public telephones.

Business centres: London Luton Airport does not have a business centre, yet business facilities are available at the Aviance Lounge in Departures. Nearby hotels can provide extensive business facilities.

Meeting rooms: conferencing facilities can be found at nearby hotels in Luton.

VIP: the Aviance Executive Lounge is located in Departures in between Boots and Claire’s Accessories, and it can be used by both domestic and international passengers; children under 14 years are not allowed entry. Business facilities in the Aviance Lounge include telephone and fax services, and free internet access, while television and music add to the lounge’s ambience. Hot and cold drinks as well as alcoholic beverages are also available. The Aviance Lounge is open daily from 05:45 to 22:30, with a levy charge for every two hours that you stay. You can make a reservation by calling.

Internet: Luton Airport has Wifi installed in public areas, providing those with configured laptop computers internet access. In addition, the internet can be accessed via public telephones spread throughout the terminal building.

Car Rental

London Luton Airport has excellent access with the UK motorway network, being situated only a few miles from the M1 motorway, and although there is very good pubic transportation from the airport to London and beyond, hiring a car gives you the chance to explore the region at your leisure.

Hundreds of thousands of passengers arriving at Luton Airport hire cars each year. Car rental outlets at the airport include Avis, Europcar, Hertz and Alamo/National, which between them provide a massive fleet of vehicles. We recommend that you pre-book your rental car to make sure you secure the right car for your needs and that you get the best deal.

Children

Mothers & babies: baby-changing facilities can be found in all toilets at London Luton Airport, both in the main atrium on the ground floor and in Departures. The baby-changing rooms consist of special changing tables and nappy dispensers. In addition, all airport restaurants offer children’s menus and baby food is free of charge. Although there are no children’s stores with games available, World News has colouring books and crayons on offer. Mums can take advantage of the excellent selection of shops both sides of security, where boutiques and travel accessory shops are plentiful.

Children: the children’s video arcades at London Luton Airport are known as GamesGrids and are located on both the landside and the airside of the terminal building. One is located in the Check-in area, another near the customer service desk in Departures and the other on the upper floor of Departures.

Destinations

The following destinations are currently serviced by schedule or charter flights on a regular or seasonal basis.

Aberdeen Freetown Nantes
Acapulco Friedrichshafen Newark
Agadir Fuerteventura Newcastle
Algiers Funchal Newquay
Alicante Geneva Nice
Almeria Genoa Oporto
Amsterdam Gibraltar Oran
Antalya Glasgow Orlando
Antigua Goa Palermo
Arrecife Goteborg Palma
Asturias Grenada Paphos
Aswan Grenoble Paris (CDG)
Athens Guernsey Philadelphia
Atlanta Guryev Phuket
Avila Hanover Pisa
Bahrain Harare Pittsburgh
Baku Hassi Messaoud Plovdiv
Bali Havana Plymouth
Bangkok Holguin Porlamar
Banjul Houston Pristina
Barcelona Hurghada Puerto Plata
Belfast Innsbruck Puerto Vallarta
Belgrade Inverness Pula
Bergamo Istanbul Raleigh
Bergen Jersey Rome
Billund Kefallinia Rotterdam
Bogota Kiev Rovaniemi
Bologna Kiev (Borispol) Salonika
Bordeaux Kingston Salzburg
Bremen Kittila Sanford
Bridgetown Krakow Santa Cruz
Bristol La Romana Seville
Brussels Larnaca Seychelles
Budapest Las Palmas Sharm el Sheikh
Calgary Las Vegas Skiathos
Calvi Leeds Sofia
Cancun Libreville Split
Caracas Lisbon St Kitts
Catania Lisbon St Louis
Chambery Ljubljana St Lucia
Charlotte Luxembourg St Petersburg
Cincinnati Luxor Stavanger
Clermont Lyon Strasbourg
Cleveland Madrid Taba
Copenhagen Malaga Tallin
Dagali Male Maldives Tampa
Dallas Malta Tel Aviv
Detroit Manchester Tenerife
Djerba Marrakesh Tobago
Djibouti Marseilles Toronto
Dubai Miami Toulouse
Dublin Minneapolis Tunis
Dubrovnik Minsk Turin
Dusseldorf Mombasa Valencia
Edinburgh Monastir Varadero
Fagernes Montego Bay Venice
Faro Montpellier Verona
Florence Montreal Vienna
Fort Lauderdale Munich Vilnius
Frankfurt Murcia Zurich

Directions

London Luton Airport is well located just off the main M1 motorway to the north of London, with good access via Airport Way and Junction 10 of the motorway. The airport is also within easy reach of the M25 ring road.

From the north: take the M1 motorway south on a heading for London and exit onto the M1 (northeast) at Junction 10. The M1 merges with Airport way (A1081) before becoming the A505, which leads to Luton Airport.

From the south: whether you are coming from the west, the east or the south of London from a southerly direction, take the M25 ring road and join with the M1 north. Continue north along the M1 motorway and exit at Junction 10 (northeast) onto the M1. From here you can join with Airport way, which leads directly to London Luton Airport. If coming are coming from within Central London, the North Circular Road joins with the M1 at its origin to the northwest of the city centre.

From the east: take the M25 ring road west and exit onto the M1 (north) at Junction 21. Continue north along the M1 for approximately 12 miles before exiting at Junction 10 on a heading for Luton Airport via the M1 and Airport way.

From the west: the M4 and M40 motorways approach London from the west of England and join with the M25 ring road. Head north and northeast (clockwise) on the M25 and exit at Junction 21 onto the M1 (north). Drive north until you reach Junction 10 for Luton Airport.

Facilities

Luton Airport offers a wide range of facilities and services including cash machines and money changers, a large selection of popular shops and eateries, including a food court, and excellent disabled facilities and access. London Luton Airport also comes with many other useful facilities such as a chapel, left luggage, smoking area and children’s games rooms.

Money: there are three currency exchange facilities on the ground floor, two of which are situated next to the World News outlet in the Check-in area. There is another international currency exchange booth nearby. Ground floor cash machines (ATMs) are located next to the post box on the right as you enter the terminal building at Luton Airport. In Departures, there are Travelex money changers situated near Customer Services and opposite the Accessorize outlet, while ATM machines are placed near the GamesGrid video arcade.

Services: a 24-hour left luggage facility is located on the ground floor next to Outsize Baggage, near the check-in desks, while a post box can be found on the right as you enter the terminal. Services in Departures include three GamesGrids for children, a post box near the Travel Shopping outlet and a chapel.

Smoking: recent UK legislation deems smoking in enclosed public areas an offence and there is a no smoking policy at London Luton Airport. However, a smoking area has been designated near to the Bewleys café on the ground floor.

Hotels

London Luton Airport serves domestic flights and numerous Mediterranean holiday destinations, and it has an excellent location just to the north of London on the M1 motorway. The hotel rates in Luton are cheaper than in London, making staying in the area a better prospect for some than paying high hotel rates within the capital. Some of our recommended hotels include:

Regent Lodge (three star)
Located only a few miles from Luton Airport, Regent Lodge hotel is a favourite in the Luton area and offers courtesy transfers to and from the airport. Room rates include 15 days free parking, while a café/bar provides sustenance. Room facilities include:
a TV, radio, iron, hair dryer and tea and coffee making facilities.
Check in: 15:00. Check out: 12:00 More details and reservation online

Ibis Luton Airport (two star)
The Ibis Luton Airport hotel is only a two-star hotel, but it is located within the airport grounds, where airport transfers and car parking are provided free of charge. A restaurant and a bar are available, while rooms feature satellite TV, telephone, radio and tea and coffee making facilities.
Check in: 12:00. Check out: 12:00 More details and reservation online

Hesperia London Victoria (four star)
Within London itself and conveniently located opposite Victoria Station is the four-star Hesperia London Victoria, a first-class hotel with a bar, restaurant and extensive leisure facilities including an indoor pool, gym, Jacuzzi, sauna, solarium and beauty salon. Rooms at the hotel feature: air conditioning, satellite TV, telephone, radio, hairdryer and tea and coffee making facilities.
Check in: 14:00. Check out: 12:00 More details and reservation online

Mayflower Hotel (three star)
Located in one of the most affluent areas of London, the Mayflower is close to Knightsbridge, Chelsea and Earls Court and comes with business facilities including telephone, fax, photocopying and secretarial services. Room facilities include: satellite TV, telephone, fax/modem point, radio, safe, ironing facility, trouser press, hairdryer and tea and coffee making facilities.
Check in: 14:00. Check out: 11:00 More details and reservation online

Information

The quality of London Luton Airport’s personnel is second to none, where well-briefed information, porter and security staff are courteous, helpful and efficient. The information desk is located in the main atrium and staff can provide information on the airport, flights, transportation and London tourism. There is also a customer service desk and several information points dotted around the terminal building.

Parking

Short-term, mid-term and long-term car parks are available at London Luton Airport, with designated spaces for passengers with special needs in each facility. The mid-term and long-term car parks can be booked online. Payment methods include paying by cash at one if the pay stations in Arrivals or paying direct by credit card at the barrier upon exit.

Short term: the short-term car park is located close to the terminal building and is best used for drop offs and pick ups. The first 10 minutes of parking are free and the maximum stay is six hours; you will be charged a daily rate after this time. Motorcyclists can also park their bikes here for free.

Mid term: green signs lead patrons to the mid-term car park, which is situated farther out than the short-term car park and is good for stays of up to five days. The mid-term car park is served by courtesy shuttle buses and can be booked online or by calling. Discounts are available to those who pre-book.

Long term: the long-term car park is ideal for those who plan on leaving their vehicles for more than a week and it has the best rates, pro-rata, of all of the car parks at London Luton Airport. Rates are more favourable per day the longer you leave your vehicle and you can pre-book a space here by calling. Bookings can also be made online. The long-term car park can be reached by following the pink signs and courtesy shuttles run from the facility to the terminal and back throughout the day.

Special needs: disabled drivers will be pleased to learn that there are reserved disabled parking spaces at all car parks at London Luton Airport, with courtesy, wheelchair-accessible buses regularly running to and from the mid-term and the long-term car parks. In addition, special assistance intercoms have also been installed at the mid-term and long-term car parks for added convenience. However, it is always best to call your airline ahead of your arrival if you require assistance from the car park to the terminal to avoid any unnecessary delays.

Shops & Eating

Restaurants & bars: the choice of eateries at Luton Airport is outstanding throughout the terminal building. Before security, there is a coffee shop, the Altitude Café, Bar Des Voyageurs and Burger King, while Departures has the Deli Sandwich Bar, a food court, Shakespeare Pub and other fast food cafés and pizza joints. There is also a café on the upper floor of Departures.

Convenience items: London Luton Airport boasted good shopping options before its extensive refit, but now it has an even better range to choose from. The main bulk of the shops are in the Departures area of Luton Airport, although the main concourse on the ground floor also has its fair share of shops. You will find popular UK high street stores such as WH Smith, World News and Dixons as well as quality boutiques, travel stores and accessories shops.

Duty free shopping: the Travel Galleria carries a large selection of duty-free items and is located in Departures. Among the items available are: perfumes, clothing, music and a liquor and tobacco section. Tax-free prices are only available to those travelling outside the European Union.

Shops:

Main terminal

Check In/Main Concourse
Tie Rack Open – 05:00 – 21:00
World News Open – 24 hours
Sock Shop Open – 05:00 – 21:00
Whistlestop Open – 07:00 – 23:00
Impulse Open – 04:00 – 22:00
Departure Lounge
Body Shop Open – 06:00 – 22:00
Books etc Open – 05:00 – 22:00
World News Open – 24 hours
Dixons Open – 05:00 – 22:00
Cotton Traders Open – 05:00 – 22:00
Gifts4all Open – 05:00 – 22:00
Sunglasses Hut Open – 05:00 – 22:00
Tie Rack Open – 05:00 – 21:00
Nuance Travel Shopping Open – 04:00 – last flight
Claire’s Accessories Open – 05:00 – 22:00
Accessorize Open – 05:00 – 22:00
Boots Open – 05:00 – 21:00

Special Needs

London Luton Airport conforms to European standards for the provision of disabled people in airports and the airport has gone to lengths to ensure that wheelchair-bound, hard of hearing, blind and partially-sighted passengers are well catered for. Modern facilities have been installed throughout the airport, although passengers requiring assistance should call their airline ahead of time.

Facilities for the disabled at Luton Airport include: designated disabled persons’ door access to the terminal; adapted and easily accessible toilets; wheelchairs available on request; specially adapted public telephones and special assistance phones; courtesy porter assistance and designated disabled parking spaces in all car parks.

Good facilities and services are also in place for the hard of hearing, with adapted telephones, complete with inductive couplers and touch text facilities, while there are induction loops at the customer service desk, check-in desks and various information points throughout the terminal building. The customer service counter may also be able to assist blind or partially sighted passengers.

Stopover Guide

Many passengers visiting London from European countries fly to Luton Airport, often taking advantage of the cheap air fares offered by the many budget carriers that serve the airport. The entire area is loaded with world-class attractions including the massive allure that the capital itself presents. London is home to unforgettable sights such as Big Ben, the Tower of London and Buckingham Palace, while the shopping, food and nightlife options are the envy of the world.

Attractions:

• Buckingham Palace is one of the UK’s most famous landmarks and is the official home of the country’s most important resident, Queen Elizabeth II. The palace is loaded with amazing art collections and the gardens offer quiet respite from the madding streets of the city.
• Hyde Park is London’s best known public park, with swimming and boating on the Serpentine, the often noisy Speaker’s Corner and the plethora of colourful displays and events that are held here throughout the year.
• The Natural History Museum is one of London’s must-see attractions; a huge and impressive structure situated in the affluent Kensington neighbourhood, the museum offers quality interactive exhibits and millions of interesting artefacts.
• The Tower of London was once the main bastion of London and to this day it is still the protector of the Crown Jewels.
• Lying in close proximity to one another, Piccadilly Circus, Leicester Square and Trafalgar Square are superb hangouts that are ideal for people watching.

Eating and Shopping: Oxford street is the undisputed main shopping thoroughfare of London and the country, with a huge assortment of tourist shops and boutiques as well as mega-music shops, department stores and book emporiums. Camden Market offers a more bohemian experience, while those with money to burn might like to try head to the affluent Mayfair area, New Bond street and Knightsbridge, where Harrods and Harvey Nichols reside. Other shopping haunts include Carnaby street, for fashion and souvenirs, and Tottenham Court road and Charing Cross for electronics.

The West End offers the biggest choice in dining and entertainment, with a myriad of theatres and fine restaurants, while Covent Garden offers a more laid-back entertainment experience and boasts some quality themed pubs, bars and clubs. Soho and Mayfair are also popular areas, the former being known for its bars and music stores, while the latter has a string of upper crust restaurants.

Day trips & tours: there are many fine daytrip destinations situated near to Luton that are worth visiting. The charming county town of Aylesbury, to the west of Luton, boasts some outstanding architecture and many stately homes, while farther west of Luton is Oxford, home to the UK’s oldest university. The university town has fine medieval architecture and dazzling colleges abound, of which Magdalen College is the most famous.

South of Luton is the Roman town of St Albans, with its huge array of Roman remains including a bath house, an open-air theatre, beautiful gardens and the intricate mosaics at the Verulamium Museum. North of Luton is Milton Keynes, a popular tourist haunt, best known for its excellent shopping facilities at the huge Central Milton Keynes Shopping Centre, Europe’s longest under-cover shopping area.

Terminals

London Luton Airport is conveniently located near to London and is the budget airline capital of the UK, served as it is mostly by low-cost airlines; it is the headquarters of easyJet. The airport handles a whopping seven million passengers through one, efficient terminal that is loaded with all modern facilities and services.

Terminal: Luton Airport’s single terminal is extremely efficient and handles all domestic and international traffic. There are dozens of check-in desks on the ground floor near the terminal entrance, while Arrivals and Departures can be accessed through a walkway from the main terminal building.

Transport

Getting to and from London Luton Airport is straightforward owing to the many public transport options available to passengers. The Luton Flyer rail service goes from nearby Luton Airport Parkway Station to London, from where you can connect with the London Underground and the national rail network, while buses and coaches run from the airport to the capital and beyond. In addition, taxis and limousines provide fast transfers to London.

Rail & metro: the Luton Flyer service departs Luton Airport Parkway Station every 30 minutes for the 60-minute journey to London’s Kings Cross Station. Luton Airport Parkway Station can be accessed via efficient shuttle buses that link the airport with the station throughout the day, from where trains also run to the north of England, Brighton and nearby Milton Keynes.

Shuttles & buses: the Greenline 757 coach service has a counter situated in Arrivals and runs to London and back throughout the day from bays 10 and 12. In addition, Easybus and Terravision Bus have services to London’s Baker Street Station and Arriva bus services 31 and 321 run to destinations in the local area. If you need to get to London Heathrow International Airport or another part of the country and are on a budget, National Express run coach services both day and night.

Taxi & limo: Alpha Taxis and Luton Taxis are the main providers of taxis from London Luton Airport to London city centre and beyond, and vehicles can be pre-booked. For limousine services, Ambassador Services, Black Cab London and Blueback offer comfortable but expensive services.

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