Cardiff Airport

Cardiff Airport Information (CWL)

Located to the southwest of Cardiff, Cardiff International Airport is Wales’ premier airport, handling 1.5 million yearly passengers through its one terminal. Cardiff International operates flights to destinations throughout the UK and Europe, and as far afield as Toronto and Vancouver in Canada.

Cardiff International Airport has good passenger facilities including fax and photocopying facilities at the Information Desk on the first floor, three bureaux de change as well as cash machines scattered throughout. A variety of shops can be found on both floors of the terminal including duty-free shopping, which is available in the Departure Lounge, while a food court area and a traditional pub provide sustenance. Other facilities at Cardiff International Airport (CWL) include two game zones for children and a baby care room.

Transport options from Cardiff International Airport to Cardiff and away include regular local buses, an airport shuttle bus (Airbus), National Express coaches and a new rail line that connects the airport with the city centre. Taxis also run 24 hours a day to and from the city and its hotels.

Address: Vale of Glamorgan, CF62 3BD, UK

Tel: +44 1446 711111

Website: www.cardiff-airport.com

Business, VIP & Wifi

Cardiff International Airport provides adequate business facilities for its business passengers including Wifi internet access in both the domestic and international departure lounges.

Business centres: there are no business centres in the airport itself, but f ax and photocopying facilities are available at the Information Desk, which is located on the first floor of the terminal building.

VIP : the 51° executive lounge is located in the International Departures Lounge and has basic business facilities including a fax machine, telephones and a photocopier. A widescreen TV is also provided, along with a selection of newspapers, magazines, snacks and drinks. Membership is reasonably priced and is only open to those who are over 18 years old.

Internet: wireless internet access is available to those with enabled laptop computers in the departure lounges. Once your laptop finds a signal, you can pay the service provider by credit card and you will then receive instant internet access. In addition, many nearby hotels also offer Wifi internet access to their guests in rooms and public areas.

Car Rental

Cardiff International Airport (CWL) is a major air hub for South Wales and it offers three car hire outlets with substantial fleets of rental cars. Avis, Europcar and Hertz are all represented at Cardiff Airport.

While there is a large selection of hire cars available at the airport, we recommend that you book ahead of time to avoid disappointment during busy periods. You will be provided with road and tourist maps of the region and all necessary documentation regarding the vehicle’s return date.

Children

Babies: there are special baby care rooms installed at Cardiff International Airport in Arrivals on the ground floor as well as in Departures on the first floor. These rooms come equipped with standard changing facilities to provide extra comfort and convenience for babies and mothers.

Children: have two game zones to choose from at the airport, one of which is situated landside and the other is located in the International Departures Lounge. The Airtours-sponsored play centre in Departures has a good selection of children’s toys for children aged between two and eight years old.

Mothers: mothers can drop their children off with dad at one of the game zones while they explore the shopping and eating options within the terminal. There is an excellent duty-free shop in International Departures, where many great savings can be made on quality products including electronics, perfumes and confectionery; the Bag Boutique is also a popular outlet for ladies.

Destinations

The following destinations are currently serviced by schedule or charter flights on a regular or seasonal basis.

Aberdeen Geneva Newcastle
Alicante Glasgow Newquay
Amsterdam Ibiza Palma
Arrecife Innsbruck Paphos
Belfast Ivalo Paris
Brussels Jersey Plovdiv
Chambery Kittila Prague
Cork Las Palmas Rovaniemi
Dublin Lorient Sharm El Sheikh
Edinburgh Malaga Tenerife
Enontekio Malta Toronto
Faro Manchester Vancouver
Fuerteventura

Directions

Cardiff International Airport (CWL) is located 12 miles to the southwest of Wales’ capital city, Cardiff, and it serves western England and South Wales. Although there is no direct motorway access connecting the airport with Cardiff, Port road and the A48 provide good access.

From the north : take the M5 motorway south and exit at Junction 15 onto the M4 heading west. Bypass Cardiff on a heading for Swansea and exit at Junction 33 (south) onto the A4232. Keep heading south on the A4050 and the A4226 for Cardiff International Airport (CWL).

From the south: the M5 motorway approaches Bristol from southwest England. Bypass Bristol and take the M49 and the M4 west and then the M48 New Severn Bridge on a heading for Swansea. Exit at Junction 33 (south) onto the A4232 and head south along the A4050 and the A4226 for Cardiff International Airport (CWL).

From the east: from London, the M4 motorway runs direct to Cardiff; bypass Cardiff and exit south onto the A4232 at Junction 33. The A4050 and the A4226 (southwest) provide access to the airport.

From the west : the M4 motorway approaches from the east, providing access to southwest Wales and Swansea. Take the M4 motorway east as far as Junction 33 and then exit south onto the A4232, A4050 and the A4226 for Cardiff Airport .

Facilities

Although Cardiff International Airport is a small airport, it nonetheless has commendable facilities for its 1.5 million yearly passengers. Money changing, banking, duty-free, dining and business facilities as well as fax and photocopying services provide passengers with all they could want.

Money: there are cash machines located near the main entrance, while Travelex currency exchange booths are situated in the Baggage Reclaim Hall on the ground floor, in the pre-departures area on the first floor and in the Departure Lounge.

Services: there is no left luggage service at Cardiff International Airport for security reasons. A post office is located outside the main entrance of the terminal, while a quiet room and a chapel are located in the pre-departures area.

Smoking: owing to recently introduced UK smoking laws, it is now an offence to smoke in enclosed public areas. As a result of these laws, there is a no smoking policy at Cardiff International Airport; however, there is a designated smoking area in the Scrum Half bar, situated on the first floor.

Hotels

Cardiff International Airport (CWL) is the main airport in Wales and it serves destinations throughout the UK and Europe to the tune of 1.5 million passengers per year. There are several quality hotels located near the airport and Barry as well as a plethora of establishments in the city centre. Some of our recommended hotels include:

Days Inn Hotel Cardiff (three-star)
The Days Inn Hotel Cardiff is situated in delightful surroundings, very near to Cardiff Airport, and it operates a courtesy minibus service from the airport 24 hours a day. Guests have free use of the car park for 15 days, while hotel facilities include a restaurant and bars, satellite TV, telephone and tea and coffee making facilities.

Check in: 15:00. Check out: 11:00 More details and reservation online

Best Western Mount Sorrel Hotel (three-star)
The Mount Sorrel Hotel is a traditional-style hotel that is within easy reach of Cardiff Airport. The hotel is situated near Junction 33 of the M4 motorway and parking here is free. Facilities at the hotel include excellent business and meeting facilities, a r estaurant, lounge/bar, swimming pool and a fitness suite.

Check In: 14:00. Check Out: 11:00 More details and reservation online

The Copthorne Cardiff Hotel (four-star)
The Copthorne Cardiff Hotel is a quality hotel, which is only 10 minutes from Cardiff International Airport and situated close to the M4 motorway. The hotel’s extensive facilities include an indoor swimming pool, sauna and a golf course, while rooms include air conditioning, an iron, hair dryer, in-room movies, mini-bar, safe, TV and coffee and tea making facilities. Pets are allowed and family rooms are also available.

Check in: 12:00. Check out: 12:00 More details and reservation online

Quality Hotel Cardiff (three-star)
The Quality Hotel Cardiff is a purpose-built, modern hotel located in Tongwynlais, near the M4 on the way to Cardiff, and it comes with well appointed rooms. Meeting rooms with business facilities are available, while the hotel comes with an indoor swimming pool, health club with sauna and a restaurant and a bar. Room facilities include internet access, satellite TV, hair dryer, trouser press, games consoles, clock radio and coffee and tea making facilities.

Check in: 12:00. Check out: 12:00 More details and reservation online

Information

The staff at Cardiff International Airport (CWL) are constantly given praise for their attentiveness and personability; information, check-in, porter and security staff all fit this description. The Information Desk is located on the first floor of the terminal building and staff here can provide information on all flights, airport facilities, Cardiff tourist information and transportation and accommodation in Cardiff.

Parking

There is short-term and long-term car parking options at Cardiff International Airport (CWL) as well as special parking for business travellers and those with special needs. Security is excellent, with 24-hour closed-circuit TV in operation.

Short term: the Short-Stay Car Park is located in front of the terminal building and is available on a first-come, first-served basis. Rates are levied every 30 minutes and then hourly up to a daily maximum; payment is made at pay stations in Arrivals on your return.

Long term: courtesy buses transport passengers from the Long-Stay Car Park to the terminal building and parking at this facility is pre-bookable via telephone or online. The car park offers attractive daily and weekly rates.

Business: those who are on business and looking for convenient airport parking can make use of the specially designated spaces in the Short-Stay Car Park. Business passengers can use these spaces on a long-term basis while paying less than the standard short-stay rates, but slightly more than the Long-Stay Car Park rates.

Special needs: drivers with special needs can make use of the disabled parking spaces in both the Short-Stay and Long-Stay car parks if they have their appropriate disabled persons’ badge on display. Ramp access provides convenient entry to the terminal from the Short-Stay Car Park, or alternatively you can call your airline beforehand for assistance.

Shops & Eating

Restaurants & bars: options for eating and drinking include a food court and bars situated landside as well as cafés and bars in Departures. The food court overlooks the runway and offers hot and cold dishes, while opposite the food court, the Food Village also has good eating options. There is a Burger King outlet on-site and the Scrum Half bar offers alcoholic and soft drinks. Café Ritazza is a popular eatery that is located airside in the terminal and is joined by the modern Echo bar, with its video wall and excellent food menu.

Convenience items: passengers will find two World News outlets at Cardiff International Airport, one landside and one airside, where newspapers, magazines and books as well as gifts, confectionery and tobacco can be found. Meanwhile, the Bag Boutique offers a full range of quality bags for every occasion.

Duty free shopping: duty-free is available at the Nuance Travel store in the International Departures Lounge and comes with a wide range of tax-free items for those travelling outside the European Union. Perfume, cosmetics, clothing, electronic equipment, confectionery, tobacco and alcohol are all available.

Shops:

Terminal

Ground Floor / First Floor
Bag Boutique Open – 05:00 – 23:00
World News Open – 04:30 – 22:00
Nuance Travel Open – 05:00 – 23:00

Special Needs

Cardiff International Airport (CWL) conforms to European standards on the ease of mobility for the disabled and many special facilities are in place at the airport for a smooth transition from check-in to departures and boarding. If you have any special needs or requirements, we advise you to contact your airline ahead of time to arrange for porter assistance.

Disabled persons’ facilities at Cardiff Airport include: ramps, lifts and wide aisles where necessary; specially adapted telephones and wheelchair-friendly toilets. There are also disabled parking spaces in both the short-term and long-term car parks at the airport for those with disabled persons’ badges. The Information Desk is able to provide more information for disabled travellers at Cardiff International Airport.

In addition to facilities for the disabled, hearing-impaired travellers to Cardiff International Airport have the use of a minicom facility, which is available at the Information Desk.

Blind or visually-impaired passengers should call Customer Services or their airline beforehand, or visit the Information Desk in emergencies.

Stopover Guide

Although only receiving capital status relatively recently, Cardiff is definitely the grandest of all Welsh cities, with quality attractions and shopping options. In keeping with the times, much of Cardiff has been given an overhaul, creating interesting shopping and dining areas in the city centre and along the waterfront, while its castle, Civic Centre, museums and squares are all delightful.

Attractions:

• A 900-year-old structure in the city centre that has undergone substantial renovation work to leave a lavish interior fit for a king, Cardiff Castle is Cardiff’s greatest landmark.
• Llandaff Cathedral dates back to the 6 th century and is furnished with fantastic stained glass windows and an opulent interior.
• On a more modern note, the gigantic Millennium Stadium should not be missed by rugby fans, particularly if there is a game on.
• Cardiff ’s redeveloped waterfront is perhaps the most exciting area in the city, featuring many cafés and restaurants, and a touch of maritime history.
• Of the many attractions at the waterfront, Techniquest is the highlight, consisting of the Science Discovery Centre, Planetarium, Science Theatre and Discovery Room.

Eating and Shopping: the city centre, regenerated waterfront and nearby Mermaid Quay provides Cardiff’s best shopping options, the latter of which boasts an array of shops, cafés, restaurants and bars. The city centre is pedestrianised and comes with all the usual UK high street quality brand name stores as well as many unique shopping establishments.

Cathedral and Newport roads contain the bulk of Cardiff’s eateries, where you can find many establishments serving up traditional Welsh fare such as Welsh rarebit and laverbread. The waterfront area also has many international eateries, along with the city centre, which has a good complement of trendy cafés, coffee shops and bistros.

Day trips & tours: there is a glut of fantastic natural attractions on Cardiff’s doorstep that are only a short drive from the Welsh capital. Brecon Beacons National Park lies to the northwest of Cardiff and contains some lovely mountains that are ideal for walking, while the ancient Offa’s Dyke Path also runs through here and on towards the intriguing Black Mountains.

For those into history, the Museum of Welsh Life at St Fagans, west of Cardiff, is Europe’s largest open-air museum and it displays dozens of intricately constructed original Welsh buildings. Barry Island lies to the south of St Fagans on the coast and features a fun park and attractions for the whole family.

Terminals

Cardiff International Airport (CWL) is a pleasant and easy to navigate airport in south Wales, offering flights to and from popular UK and European destinations. Owing to a recent refit, facilities at the airport are commendable, with money changing, eating and shopping options available.

Terminal : there is just one terminal at Cardiff International Airport, with Arrivals and Baggage Reclaim located on the ground floor and Check-in, Ticketing and Departures on the first floor . Flights go to 39 destinations throughout the UK, Europe and Canada, with all domestic and international departure gates situated on the first floor.

Transport

There is a choice of public and private bus and coach services that run to all areas of Cardiff and farther afield from the airport, while a new rail line connects Cardiff International Airport (CWL) with the city centre in just minutes. Taxis are also readily available.

Rail & metro: trains run to the city centre from Cardiff International Airport every hour and they also run to Bridgend from the airport in a westerly direction, linking the airport and Cardiff with southwest Wales. From Cardiff Central Station, services run to destinations throughout the UK.

Shuttles & buses: buses run to Cardiff from the airport seven days a week, with the main X91 bus service running to the city centre every 30 minutes and Cardiff Bus X51 operating between the airport and Cardiff Central Bus Station and Railway Station every hour. Services B9, X5, X45, 345 and V3 run on Sundays only, while National Express coaches run daily to destinations nationwide.

Taxi & limo: many taxi firms operate between Cardiff International Airport (CWL) and Cardiff, with the journey taking about 30 minutes. Taxis can be pre-booked, while passengers with special needs will be pleased to know that Cardiff Airport Taxis have specially adapted vehicles for the wheelchair-bound.

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